Dunkin' Donuts - West Caldwell

Ordered an iced coffee with cream and sugar. It was light beige in color and tasted like milk. Brought this to the attention of another person behind the counter and expressed there was no coffee flavor. This person made another EXACTLY the same way.Tasted exactly the same. Maybe less cream, something. My comment did not register; no desire to provide a solution. Five bucksin the trash.

Staff always seem annoyed. Rarely get an order correct. Wait for ever. Very disappointing for a Dunkin.

The best Dunkin? Donuts I have ever been to. Very personable people who got all complicated drinks right and even fixed one that I ordered wrong.

Coffee stop usually threw the week. Some staff are very pleasant but then there is Maggie. Well... Rude nasty. Never a smile! even when i hand over a dollar tip for a single coffee not just 20 cents. But it's more for the others then her. She doesn'tlook at you when she acknowledges you. She should be on the back end of the business not the face! Coming from another businessowner. So here's an update 3 years later just stopped in first time in a long time same nasty people miserable. Regards.

I am very disappointed with this dunkin. I have ordered from doordash from here before and have gotten my order but today when I ordered through grubhub they stated they did not get my order even though on grubhub it said they were working on my order andthe employee was not nice about it all. After I cancelled that order, I called and asked them if they worked with doordash whichhe proceeded to tell me yes and to order through there. After I ordered through doordash I called to see if they got this orderand again he proceeds to tell me he did not even though doordash said they were again working on the order. So I am not sure whyhe would tell me to order through doordash then to keep telling he did not get my order. DO NOT ORDER online from them you willnot get your order.