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Contribuiți la feedback1. Orwashers sourdough bread 2. A wee turkey for my thanksgiving for 2 3. Free, covered parking 4. Clean and well lit 5. Maine mussels all alive and kicking I was mourning the loss of Citarella and Orwashers when I moved to Hoboken from UWS. My first trip to WF made me feel a bit better.
I used the Amazon locker in the 1400 Waterfront Terrace Whole Foods to deliver items I ordered for my son who was moving in to his dorm. My amazom delivery message said the lockers were open until 10:00 PM. I arrived at 9:06 PM and the store workers would not let me in saying no one could enter after 9 pm. I had just flown in from across the country and I needed the items for my son's move in the next morning. I explained my situation and told them my amazon email said I could pick up until 10:00pm, but they would not accommodate me. I asked to speak to the manager and I am pretty sure the woman just brought over another employee, as she previously told me the manager was a woman and she brought a young male employee over to talk to me. This is unexplainably poor customer service and a process breakdown between this Whole Foods and their parent company, Amazon. It would have been very quick, easy, and the right thing to do to just let me go in and get my package.
This isn't truly just against this Whole foods but NJ bag mandate went into effect last week no more paper or plastic bags and in true Whole Foods fashion they introduced recycled reusable bags at a HUGE profit. 1 bag is 2.39 I know the cost to be .50 as a source these for department store in the past. Where Stop and Ship has similar bags 2.00 adder to delivery ShopRite 2 for 1.00. Stop ripping people off when you're already worth billions... I am now not only stopping whole foods because of there greed but bye bye Amazon...
I have a complaint about their hot bar. Last time I was there every single dish had dairy in it except potatoes. Do you know that many Americans are lactose intolerant and have milk or cheese related allergies?? Why does fish have to have milk in it???? Can you have at least half dishes without dairy? I would really appreciate it.
I was happy to see that whole foods reached out to me to remedy the situation. However, nothing has come from it. Their communication has been disorganized and after being assured I would be emailed a gift card within 3-5 days I have not received anything (it 's been 10 days). No one is responding to my follow up emails. Very dissapointed.