Bucciferro Family Mcdonald's - Waunakee

My meal was so fresh today. I was so impressed it usually is not.!

I work 70 hours a week 3 jobs and have 3 children under 3 years old. Drive thru employee Danny ask me if I wanted something to drink, made my food very fresh and I felt taken care of especially with it being 10p at night. Thank you bro! God bless

Service is TERRIBLE. Can you hire people with the ability to say hello or thank you???? Why is that so hard? You hire all these punks with ZERO social skills and NO customer service skills. It’s a joke. I’ll get my diet coke somewhere else.

The interior of the restaurant is filthy. Ketchup and fries all over the tables. No lids for drinksWaited over 20minutes for a chicken McNuggets order. No apology from the manager. She was too busy messing around with the employees in the kitchen. Watched several customers wait for minutes at the counter without ever being acknowledged. They just gave up and walked away. I should have too.

Avoid this McDonald's at all cost. Waited in line for 20 minutes today 7/3 for them to tell me they ran out of ice coffee. This place is going down hill fast so much that I would go to the next town to a McDonald's. Where is the customer service, the guy never even tried to make it right. Unbelievable!!!