Culver's - Waukesha

Got a blue berry shake.There were blue berries but not ground up even a little bit I had to eat my shake with a spoon because a straw didn't work, it was my first time ordering a fruit shake from there. I have had fruit shakes and using a straw wasn't an issue. I used the app to order ahead and there were no issues with that.

The best part of a dining experience is the service. I ordered my favorite sandwich 'Mushroom and Swiss on sourdough. ' When it arrived the bread was burnt to a crisp. I immediately took the food up to the counter and without saying a word presented the sandwich to Dave, my cashier, shocked by the presentation he swiftly grabbed the sandwich and had a word with the cooking staff. A few short minutes later he presented me with my sandwich, at my booth, toasted to a wonderful golden brown. In food service mistakes will happen, what matters most is what is done to correct it. Thanks Dave!!!!!

Everyone loves Culver 's. Here 's good reason to love this location just a little bit more. A few weeks ago, I placed a 'Curdside ' order, which included a Chicken Cashew Salad. Upon returning home, I found that the salad was poorly prepared, to the point of being inedible. I sent a complaint through the website, and received a response in less than 24 hours. Both the GM and store owner reached out, offered sincere apologies, and provided compensation. This is customer service at it 's best. It 's great to see first-hand that the owners and management of a company truly care about their customer base.

Cod dinner was hot and fresh when it was delivered to our table. The burger my friend got arrived at the same time, also hot and fresh. Amazed at the perfect timing, since usually one of the two is luke warm at best most places. Definitely recommend.

This is a very friendly and consistent location. Food is always fresh and all employees seem to enjoy being there, which makes it pleasurable for customers. If something isn’t right, they will make it better.