Burger King - Village of Malone

I got the buy 2 whoppers get a belly button piercing special. Piercing was OK but the burgers were hairy. Thank you

See photos. Lady had an issue, vented on her social media and the manager, Pamela Henault, responded. This is her response. Wow is all I can say…. Won’t be eating here as long as she’s employed….

Saw a bunch of social media Back-and-forth about a girl having a bad experience and the way she was treated. VERY disgusted with the way an employee and manager were commenting back to her and the language being used…definitely a bad look for people who are representing your company…

Basing this off two experiences. The first, I ordered inside and my order was made and sent out through the drive thru to someone who very obviously got the wrong order. That meant I had to wait even longer for mine, which was unfortunate because it was for my injured father I wouldn't have cared as much if it were for me. The second, I ordered online for pickup at the drive thru it wasn't ready when we arrived (and we gave ourselves a bit of a delay), but somehow it was still cold?? I ordered the impossible burger and it felt like it had been grilled a few too many times. I know I shouldn't expect much from a veggie burger at certain places, but if you have it on the menu, at least try to do it well? Anyway, everyone else was happy with their meals, so there's that.

I have to say the lady who took my order today at 5:30 was 1 of my best experiences ever at a drive thru. I’ve had a terrible few days with no appetite. I never felt rushed at all while ordering. My food was perfect.