Chopt Creative Salad Co. - Vestavia

I placed an online order for pickup on their opening day. I was surprised at how smoothly everything was operating for only having opened their doors 1.5 hrs prior to my arrival. The decor is light and refreshing. The prep line is set up almost in a cafeteria style, and online order pickups in a separate area with a large tv screen to let you know when your order was being made, and when it was ready. I got there a few minutes before they said it would be ready, and was happy when it popped up on the screen at the exact time they told me. Food was delicious and nice sized portion. I look forward to trying more items from the menu!

Loved my Harvest Bowl but left out the kale and added Romaine and extra chicken. Couldn't eat the whole bowl, of course, but was so good. Only down side is it's not really wheelchair accessible, or at least not with mine. Good thing I had the bestie with me. Will totally be back though because I can't resist a good salad.

I never leave reviews, but I have given so many chances over and over to this location. The employees are so incredibly rude. I try to smile and they look like they would rather be anywhere else in the world, and continuously roll their eyes. Now, I could deal with this no problem if they weren?t ALWAYS out of something. This week, I?ve tried twice, and they literally do not have any chicken for the bowls. Absolutely nothing. I have never been in this location where they aren?t out of some essential ingredient to make a warm bowl. I understand the pandemic has affected a lot of businesses, but this business seems to be struggling 10x harder.

Great concept but a few disappointments. First I will say that the food tasted great and all of the ingredient were fresh. The menu contains a wide variety of salad choices that all sound amazing. Now for the disappointments. For our first salad choice they were out of 2 ingredients, carrots and onions. The second salad choice they were out of the dressing. The third choice they were out of avocados. I do understand the supply chain issues but maybe run to Publix? Also, the water cups are about 2 1/2 inches tall. Yes they are free but if I had to choose between ice or water in my cup I don?t mind paying a little extra for a bigger cup. The biggest disappointment was the difficulty eating a salad with a tiny flimsy plastic fork. Overall, the food and service was good but you can do better Chopt.

Hands down the worst salad I?ve ever eaten in my life. I ordered the Mexican Caesar. She dumped everything in the bowl and with a plastic spatula type tool started feverishly pounding the greens and all the ingredients together. I was shocked at first because I couldn?t believe what I was witnessing. And she didn?t stop. She was in a trance and her arms reaching higher and higher in the sky coming down like she was trying to break open rocks. When I saw she was not going to stop and I said ?Oh, that?s enough, thank you, anymore and it will be soup?. She didn?t stop! She responded with ?that?s how we do it around here?. At this point it?s so ridiculous I responded ?please stop, you?re about to turn it into soup!?. Now she?s angry putting the lid on and I ask ?Could you please add the homemade croutons in??. That was actually a selling point to me buying this salad, this and the Mexican cheese. She slapped a piece of bread on top, and said that?s what comes with it. She ringing me up being angry slamming things around, it was very uncomfortable. I wished now I would have just walked out of the store. Not to mention the floors were dirty, tables, the drink station. I took my salad home, had 2 bites and tossed it in the trash. What a waste of money. Next time I will try the Vestavia Hills store; maybe they are cleaner and won?t beat up the salad, but not the Summit location. And when I got home it was as I thought the salad would be, it was almost soup ? HORRIBLE EXPERIENCE. I will never go there again.