Gloria Jean's Coffees Hawthorne Mall

In the modern world of fancy coffee beverages whether hot or cold, Starbucks seems to come to most people 's minds but in the end it really is what you like. I actually started drinking cold canned coffee at the age of 9 growing up a US navy brat in Yokosuka, Japan. I arrive in the states in Nov. '87 and walk up to the nearest coffee shop at O 'Hare airport and ask for iced coffee; they haven 't a clue what the heck I 'm talking about. Anyways I 've always wondered if there 's certain people out there that drink Starbucks because they actually like the taste or is it a status thing being if you hang around the popular coffee shop then you 've got class. I do stop in from time to time at a Starbucks if in the mood for something specific or if one of my family requests to stop at a location. While browsing Hawthorne I rarely stop for coffee whether iced or hot but indeed usually end up at Chill Bubble Tea. Gloria Jean 's and I date back to the early 90s when Gurnee Mills opened which was the first time I heard of GJs. Popped in out of there a few times over the years and sadly they left the mall guessing maybe.....15 years ago? If they make a delicious quality coffee drink such as a macchiato, espresso, frappé type or whatever it is you love then it doesn 't matter who it is whether Starbucks, Gloria Jean 's, Caribou, Dutch Bros, Hansa Roasters, etc. Remember, it 's what YOU like. Stopped in not long ago and got a Mint Chocolate Bomb I think it was called, awesome! Venue was clean, pricing seemed reasonable and customer service was excellent.

Loved the Mocha blended drink I got today! Went with my friends and they don’t like coffee and they tried it and it was amazing! They loved it and so did I. Highly recommend going :

Ordered a pumpkin spice latte which turned out to be too sweet. When I told him it’s too sweet. He said that’s how their pumpkin spice latte is. Well, I know not to get my pumpkin spice latte here. He offered to add an espresso shot without charge which is a kind gesture but it was still too sweet. I ended up not drinking it. Not coming back.

The folks working here are great, I kind of gave them a hard time on a couple of returns (got the wrong type of whole been roast), but they accepted them and it was a good transaction overall. I will frequent them again, you go check them out.

The staff here is great. We really like the little extra overpour they give you so you can share your drink with a friend.