Nina's Chuckwagon Bbq - Van Vleck

Recently moved into the opposite of the inside and these young are on the road of me, so I decided to try them on the basis of the good reviews. I obviously lack something here because the bbq was subpar. on a Sunday afternoon we have the braut, ripen and chicken. I think we eat on Friday or Saturday meat because it was ugly, dried, oxidized and not very well tasted. I made my rib-love wife sick. not sure what the 4 stars are about...can the locals in the neighbourhood never have a good bbq?

The wait was long. They appeared short staffed and a bit disorganized. The BBQ was worth the wait. Tender and the right amount of smoke. Burnt end pork belly was amazing too!

The food was really good! The service was great and the staff was friendly most often them were very engaged and recognized the importance of eye contact a smile or a head nod and even their opinion on the food... which were great recommendations by the way. The Chuck Wagon booths were so cute. The ONLY thing that we gotta work on here is the price of the drinks! My husbands medium tea was 3.35 or something crazy like that! That seemed way over the top the drinks are what ran up the bill. Tea soda lemonade... So pay attention. The food was a bit pricey for a lunch, too but it was good. I've water is free. We will go back but if we are feeding 8 people again and we usually always buy for some reason we will suggest ice water ; j/k nice to know you all are here. Great service counts for 80% in my book these days!

BBQ pulled pork sandwich, and two meat plate (brisket and pork)...,,excellent tonight as usual. Same for the okra and potato salad.

I don 't really like to leave bad reviews unless it is warranted, but I think it is in this case. I live somewhat nearby and I always wanted to try this place. I go in yesterday to order a 2 meat BBQ baked potato and I opted for the burnt end beef belly and jalapeno cheese sausage. I paid for it, tipped 15% for a takeout order, and wait for my order. It was almost $22 with tip for this so I expected it to be good and get what I paid for. When I go up to the counter to pick it up, the owner says : By the way, we are out of burnt ends so I gave you sliced brisket instead. I was like okayyyy, but thats not what i ordered. He said, It 's the same thing , and I told him, no its not, and he said , Next time I will give you a free sample. I can 't give you what I don 't have. LOL, next time? I am never coming back here again after the way he treated me and how rude he was. Are you kidding me? I said, Well you could at least told me. He says: Well, we ran out an hour ago and I told my employees to stop selling it. We took down the sign. They dont listen very well. He could have asked me if I wanted something else since they were out, but he just gave me what he felt like. I then showed him the sign that was taped to the front of the counter. I even asked the employee and he went to the back and said ok we can do that. I can 't believe he blamed his employees right in front of me and said he took down the sign when clearly it was taped right there. His customer service sucks! Too bad, because the BBQ was actually pretty good. 1. Burnt end beef belly is not the same as sliced brisket. Thats like saying fried chicken is the same as chicken tenders. It may be the same animal but it is definitely not the same thing. 2. The Burnt ends beef belly is more expensive than their sliced brisket. He basically gave me no option and didn 't ask to refund me the difference or anything. What in the h**l kind of customer service is this? I didn 't know this was a chef 's choice kind of restaurant. I should get what I ordered, not forced to take what they give me and not get any of my difference back. I mean it is only like 1-2 dollars difference but thats besides the point. It 's the principle and obviously, he doesn 't understand that. Dude was super rude and his tone was like it was me that did something wrong. I seen how rude he was on other Facebook groups, and now it has been confirmed personally. The way he treats his customer and staff, especially in front of all the other customers was ridiculous. I don 't think I will be going back to be honest. I don 't care how good the food is. That experience just made me not want to go back. The only reason I didn 't one star him is because the food is pretty decent. YMMV, but go at your own risk.