Cream Vallejo

I just wanted to leave a review to praise the girl behind the counter (I wish I got her name) for her grace and kindness. I came in 9/2 which is Saturday of Labor Day Weekend and though it was about 20 minutes till closing and I had a group of 6 people with me, she still gave us no trouble and made our orders quickly. Following me were a group of 2 who came in 10 minutes before closing and a group of 4 who came in 5 minutes before closing. She turned away the group of 4 since after taking the 2 orders ahead of them, it would be closing time and she has the right to refuse service after closing. One of the 4 members was very rude and bratty and threw a fit in the store over the initial denial of service. Though they were very rude to her, the worker was still kind of enough to agree to take their order. I want to emphasize also that she was working alone on a holiday weekend. I wish I got her name but my family and I tried to tip her as best as we could! I wanted badly to speak up for her but I was with children and didn’t want to get into any altercation. Props to you though because you were kind and respectful despite not deserving that treatment. Thank you for service workers like you.

Great atmosphere! They have fresh baked warm cookies , personalized ice cream sandwiches! So many options available of cookies, ice cream, and toppings. I usually visit there for one of my favorite green tea milkshake with chocolate chips cookies, The milkshake taste always delicious and cookies are always fresh and warm. It always smells amazing.The servers are great tooI'd definitely recommend stopping by.

This CREAM location is not like others I've visited. We were passing through Vallejo when I had a craving for something sweet, and our internet search brought us here. Though it smells great from the cookies, I wasn't impressed with the presentation. I had a hot fudge sundae, but the fudge wasn't hot, and there was only 1 scoop of ice cream in a 16 oz cup. I had to ask for whipped cream... it's a sundae! Who serves a sundae without the whipped cream? To top it off, I saw a small roach running on the counter by the register, near containers full of toppings (e.g. crushed oreos, sprinkles, chocolate chips, etc. that were loosely covered with plastic wrap. This was not a good experience. Therefore, it's a one and done experience for us.

I just came here and was instantly greeted by a young woman who was so enthusiastic and friendly along with efficient that I was completely thrown off. It's Nye and she genuinely seemed like she was happy to have a job and you don't see that too much in the food industry and when you do it seems forced. Great job, wish I would've got your name : ty

I used to work here for a short period of time and I’m telling you most disgusting place. do not eat here first of all you’re not paying for cream ice cream you are paying for offbrand blue bunny ice cream. don’t spend your money there. then there’s the ice cream scoops sinks. were the scoops sit in water. they don’t clean that. it hasn’t been cleaned in months. the mop head hasn’t been changed in over a year. it’s disgusting in there. if you have nut allergies, don’t eat nothing there because they have all the nut stuff all next to everything else. the new owners have this place go downhill real bad. And then the little pint ice creams if someone leaves the door open and they all melt they put them in the freezer to harden up and they sell it back to you. that’s disgusting and can get somebody sick so please do not buy here. DO NOT EAT HERE!!!!!!! PLEASE READ BEFORE YOU GO THERE!!!!