Mcdonald's - Tyler

I misunderstood my order and then acted as if I had made it uncomfortable. didn't even offer me something after I drove home and back!

This location is NOT the best one to go to in Tyler by NO means. Outside the restroom area smelled like something was mildewed or like there was a sewage leak somwehere. The play place has been closed for the past three weeks that I know of due to Covid but yet most of the tables and booths were not wiped off and you could visibly see left over spill spots, food crumbs and pieces of small trash. They have signs on alot of the tables staying they were all sanitized after every customer but I NEVER seen one employee go out to the lobby and clean ANYTHING!! And ive been there every single Tuesday for almost four weeks now. I suggest you pick a different location to eat at if your wanting some McD's folks.

I'm here alot.. sometimes I'm just in the area or it's because everyone from my husband's job flocks here because they only get a half hour lunch. Everyone in the restaurant business is struggling right now. I myself am. These girls and guys that work here seem to know a regular order as soon as they see the person. Most speak Spanish which is great to the public because I have a hard time translating at my own job. I was leaving just now and noticed Corporate or maybe even the owner of this particular establishment get out (5 men in a Texas extended cab I watched for quite awhile because if they were gonna start complaining about this and that I was happily going to remind them that these people work hard and maybe the exterior doesn't always meet their standards because these managers can only do so much. Employees are tired and maybe these head honcho fat cats could come help on occasion. . I had to go pick my husband up for his break but I want u guys at this location to know that's I understand and would never make u feel less than for awrong or incorrect order. These jobs are high stress and not enough pay.

Had a loud mouthmaid with me and they didn't pretend it was harassing them and got us right on the drive-thru. I apologised for them when we were gone.

Terrible.... My order wasn't right so o went back. And instead of taking the sandwiches that were wrong they took the whole bag back and I had to ask for my other sandwiche