Braum's Ice Cream Dairy Store - Tyler

Waited for 20 min for my food, came put twice with the wrong food, the third time they brought my sandwiches and a box of sad looking lettuce and carrots, told him that's not my salad, I ordered a strawberry poppyseed salad. He went to check, got back with the same box of lettuce now with a piece of chicken on top and said they are out of the strawberry salad. I'm not paying $8 for a hand of lettuce..last time I went to braums, it's always at least 20min wait plus messing up the orders ...

Bisquits and gravy was fair, the gravy waa cold and bisquits hard, the drink station was dirty and not very friendly

I'm in Tyler for work and was wanting some ice cream. I saw this place was close and I read up on the reviews. Most of the negative reviews were about the customer service. Decided to give it a try anyway. I got the single dip brownie fudge sundae. It was great. The ice cream to brownie and toppings ratio was really great. But I had to give 3 stars for the customer service. The employee was fast and I had my ice cream in no time at all. But he just acted like he didn't want to be there. He never smiled at all. Then, when he placed my sundae on the counter, I said thank you but he just walked away like he didn't even care. I can understand the negative reviews, but being the sundae was really good, I would still return.

Can't say I've ever seen a burger place and a grocery store combined into one like thatAnyway the food was great, the ice cream was

Incredible milkshakes. Also found low carb keto bread for $2.29. Their milk is great and comes from their own cows.The customer service is great.