Cold Stone Creamery - Tucson

My mother ordered an oreo ice cream cake for birthday, but they seemed to forget the ice and the oreos. she called to complain since the cake was $50.00 and we didn't get what we ordered. the little girl works starts to argue. How ridiculous! sabino canyon location

Did an online pickup order. The pickup time was 20 min after order was placed. Arrived just a few min early, order was ready. I live a mile away and ice cream was melted and they gave 2 incorrect sizes on a 5 ice cream order.

Came here for a school fundraiser, totally forgot how wonderful this place was over the years. We will be return customers due to the support of the community, schools and wonderful ice cream flavors with mix ins!!!

Ordered a custom cake with black cherries, chocolate shavings and Macadamia nuts. Only the cherries were in the ice cream. A 1 band of chocolate sprinkle not shavings on the putrid bottom edge. 5 Macadamia nuts on top. That 's it. Never again.

Arrived at 915 and the place is dark, employees are clearly inside cleaning up and shutting down early. How about you stay open until your advertised hours!!