Tropical Smoothie Cafe - Traverse City

My grandma died this week and coming to tropical smoothie cafe and seeing the beautiful, elegant faces of this staff truly enlightens my being. i will 100% return. until thy quest ends, my love, vel.

Love the food bit the staff is horrible. They forgot one of my items in the drive thru and the lobby was closed so I knocked on the door and the girls straight up ignored me and wouldn't look at me. I just wanted what I paid for. It was so rude. They sentthe male, (im assuming the manager over) to help me instead of giving me the time of day. I love the business chain I just haterude workers. They ruin it for the business. I would quit hiring little high-school kids. They hate their life and it shows,they don't make it enjoyable to be there.

Food was below par, completely lacked the ability to make the food correct. Then when going to pay with card on a pick up I was told that the down arrow on the card reader wasn't not working so I was forced to pay a tip that was one this the price of mymeal. DO NOT GO HERE ITS A SCAM

I?m not blaming them as anything, but today i ordered delivery for me and my friends, and it took 2 hours to get to me. I have no way to call door dash but this is actually absurd. I ordered today at 1:56 pm, and got it at 4:00 pm. I don?t think anyoneshould have to wait that long for anything.

Love this store and the vibe! The manager must be a good leader because the staff always seems so upbeat and friendly with both customers and eachother every time we come in. Lina Holden Lauren and Zander were the staff that helped us today and they wereawesome. Love the new salsa verde quesadilla, and the Caribbean Jerk wrap is also excellent.