Chipotle Mexican Grill

Bad management, it’s 7:30 and there is only one girl at counter and the line up is upto the door. Three people on break and two busy on online order prep. Someone comes when he/she hungry and if someone has to wait for 30 min in line then better to go drive through I started of standing……… never coming back to this location in

Meat was really cold.Stuff not friendly at all. Spoons were half portionDidn’t even let you talk , she was already asking about guacamole when I was picking what type of bean I wanted.Not coming back definitelySaturday 20 January 2024

Only reason it’s getting 2 stars and not 1 is because store design is cool. Was very messy, poorly managed, with rude poorly trained/hired staff. Food bland. No staff attention to detail, care, or service. Didn’t look like any of the staff wanted to be there so why would I?

The quality of food at this restaurant has significantly declined recently. My wife and I stopped by to grab two bowls and ended up waiting over 30 minutes. There was only one person preparing food, one in the back cleaning, one taking care of mobile orders, and another who seemed to be just trying to look busy while ringing up customers. The tables were all dirty, the garbage cans were overflowing, and the counters hadn’t been wiped down in hours. I requested white rice but was told it was unavailable, so I had to settle for brown rice, which was undercooked. The staff's friendliness was also lacking; many of them appeared to have no interest in being there. I've also been ordering Chipotle through DoorDash lately, and the bowls have been disappointingly below standard.

I felt almost like we had a stake in this restaurant since our adult son visits frequently. He loves it and always raves about the food and service. If I were to say he was...