Dunkin' - Towanda

They always try to make my ice coffee exactly how i ask it to be prepared. If a mistake is done, they always fix it to my satisfaction. Pleasant workers, but not enough on staff when its the busiest part of the day. The donut and muffin trays are stocked better then in the past. At times, dry crumbly muffins, but overall good tasting. Need to change back to the older way for parking, more like a drive through, for safety reasons. Major blind spot to pull out with how they are set up now. My opinion and many others, say, very dangerous. Most vehicles are parking tward the road and bank. Theres no guard rail there. To add to the blinded out space from the vehicles that park there, to pull out. Concerned. Walkway blocked by a add sign. You need to go around it to get from one side of the building to the door. Not safe! Add photoes at another time. Parking: Not safe as previously stated. Also, large pot holes needing filled. Wheelchair accessibility: Only can safely enter door from one side of the building.

Scarface intentionally made my coffee wrong twice in a row. One time I asked 2 sugars ended up with 4 next time,It was water Down. When she's not there, it's always perfect.

Sometimes the app doesn't work and doesn't let me place online orders but this is just an app issue not the store issue! This location has a very polite staff and they try their hardest to get drinks out asap even with a line if orders! Definitely the definition of being able to work under pressure!!

This morning 2/24. Two workers. One brand new. Both working with the flu! Seasoned worker extremely rude to customers. Over 1 hour to get food after ordering online and driving down nothing was made. 2 workers finally came in and got things slowly better. Mutiple people got refunds because of the woman complaining about working with the flu. This store needs to be revamped and moved elsewhere! The new management has not made anything better! Will now run up to the valley where it's more respectful!

The cashier was miserable and didn’t ask us anything about our order (the usuals like whipped cream on a special drink), and the drinks aren’t even blended