Starbucks - Torrance

Awful service, staff has less personality than a sand paper and probably never heard of costumer service. The cashier whose name I can't recall had her hay covering her face so cero interested and they got me only one part of my orden she's forgot half of my order. I'm never coming back this place ......

I got a caramel machiato and drank it at the table, I wanted a refill on a hot tea, and they refused it. They said I had to have the tea or brewed coffee to get a refill. You dont even know ur companies policies.

The staff today were so rude. Everything we tried to order they were out of the lady at the Counter was extremely rude. Worst customer service I’ve ever seen. Truly a shame. If she doesn’t like her job she should leave. I watched her be rude not only to us but to three others in front of us. She even stated well we’re out so you can go to another Starbucks. Wow extremely rude.

Everyone and everything has been good until today I saw one of the barista’s under nails were black with what looked like filth…

They need to clean the equipment or something. Ordered a simple iced coffee and it tasted bad the moment I took the first sip. Mop water coffee isn't it y'all. Not sure if it's very old coffee or what but that was terrible.