Starbucks - Tonawanda

Green matcha tea is delicious. My daughter is always treating me.

If i could rate zero stars here i would! the management here is the worst i have ever seen and honestly aren’t deserving of the job. they treat their employees TERRIBLE. a rude customer threw a drink at a worker and the manager did not do a single thing about this incident. they need to be fired it is workplace misconduct. when will we hold them accountable for treating their staff like they don’t matter????????

Love this new location! These guys always recognize us when we come through the drive thru, they have our order memorized, and always deliver with a smile! I put 2 for food because I honestly think food from Starbucks is a waste of money (small portions, not the greatest aside from bakery items). Overall though these guys are great! Thank you for starting my day off rightly caffeinated ???

The staff needs to be trained properly. I waited 45 minutes for two drinks. There was 9 employees working. 5 refunds were issued during my wait as customers who ALREADY waited 30+ minutes would no longer wait.

I have been going to Starbucks for 20 years and the staff at this location is the MOST UNFRIENDLY, MISERABLE, UNCARING staff I have ever encountered. 6:10 am and I am the only person in there. The manager is filling forms at the register and COMPLETELY IGNORES ME. Walks away to talk with another of the 3 employees as I wait with no recognition until the drive thru person comes to take my order. How about , Good morning, someone will be right with you. I will NEVER GO THERE AGAIN! If you are the person responding to this, don't bother, just fix the problem, hire new staff!