Dunkin' Donuts - Tonawanda

Manager of this shop should update the closing times!! The employee didn?t allowed me to stay after 7:30pm today because he was closing I understand closing shops should be annoying but they can cope with this and be nice Very bad customer service in THISSHOP! : ????????

Staff were too busy socializing to help me. I stood at the counter for five minutes and I had to interrupt their social so I could order.

Love Dunkin' donuts their Frozen coffee with sweet vanilla is absolutely amazing makes Tim Hortons ice caps taste like junk! I have noticed regular coffee have to ask for more sugar than you would normally get cuz it never tastes like they put any indon't know if their machines not measuring it right but it's been off for the last few months. Duncan is my go-to for coffee anddonuts sausage on breakfast sandwiches are actually amazing!

As someone who works around the area I spent most of my mornings/afternoons at this dunkin. here are something you should know. 1- Mobile Order is useless for this place. I ordered 5 times and all 5 I had to go into the store and ask where my orderwas and then they started preparing it. 2- Don?t expect your drink to be mixed. Seriously. They just dump the coffee, milk orwhatever you order and hand it to you. I once ordered a matcha that was so underprepared that matcha was still at the bottom andyou could almost see the pure whiteness of the milk. When i asked how did they expect me to mix this given that they don?t haveanything to stir with provided, they just took it, shook it for a second and gave it back and kept talking to each other.Literally made no difference. 3- Your food is never going to be hot. Dreaming a BEC on a croissant? yeah that cheese is gonna befresh out of the fridge, croissant is gonna be white and untoasted. Oh you wanted to make sure your food is warm so you ask for?toasted?? Yeah here you go, a burnt croissant for you. this applies to hash browns too. Mind you when I go there I?m usuallythe only customer around. If it was a busy case I would understand however it wasn?t the case.

Love Dunkin' Donuts her frozen coffee with sweet vanilla is absolutely amazing makes Tim Horton's ice caps taste like garbage! I have noticed that regular coffee has to ask for more sugar than you would normally get Cuz, it never tastes as if they were any in not knowing whether their machines did not measure it properly, but it is for the last few months. Duncan is my go-to for coffee and donuts sausage on breakfast sandwiches are really amazing!