Arby's - Toledo

Late night visit, food was great fries weren’t amazing service was fast and fun .

I just change my rating of 5 stars to 1 star the type was so rude on 09/17/2022 7:08:41 order id: AAAT5K28AGE4

Good place for a quick bite to eat. I wish the dining room was open longer

My husband and I chose to eat lunch at Arby 's before grocery shopping.Instead of eating in the car we went inside.There was absolutely no one else inside the dining area nor in line when we walked in. We noticed two guys filling drive thru orders and no one at the counter.We patiently waited for SOMEONE to greet us but no one ever did?. Then one of the guys said to the other ....would you put your number in the register? No acknowledgement of us....No Welcome or Greeting or anything!!!!?The other guy walked over and put his number in and just looked at us...??So I said Hi... and proceeded to place our order. That is when we took our cups and got our drinks and took pics of the restaurant while waiting for our food to be prepared. We tried the hush puppy breaded fish and a coupon for 2 for $5 regular roast beef sandwiches.The meals were fine. My husband was disappointed in the size of the fish but he said it tasted ok....You would be surprised how much of a difference a warm greeting makes. It is welcoming, inviting and warm. If you are not greeted you feel cold and unwanted even if you are wanted.The lobby and dining area was clean. We will not be dining in at this location ever and it has NOTHING to do with the food, dining area or lobby.

My husband and I chose to eat lunch at Arby 's before grocery shopping.Instead of eating in the car we went inside.There was absolutely no one else inside the dining area nor in line when we walked in. We noticed two guys filling drive thru orders and no one at the counter.We patiently waited for SOMEONE to greet us but no one ever did?. Then one of the guys said to the other ....would you put your number in the register? No acknowledgement of us....No Welcome or Greeting or anything!!!!?The other guy walked over and put his number in and just looked at us...??So I said Hi... and proceeded to place our order. That is when we took our cups and got our drinks and took pics of the restaurant while waiting for our food to be prepared. We tried the hush puppy breaded fish and a coupon for 2 for $5 regular roast beef sandwiches.The meals were fine. My husband was disappointed in the size of the fish but he said it tasted ok....You would be surprised how much of a difference a warm greeting makes. It is welcoming, inviting and warm. If you are not greeted you feel cold and unwanted even if you are wanted.The lobby and dining area was clean. We will not be dining in at this location ever and it has NOTHING to do with the food, dining area or lobby.