Costa Coffee - Tandridge

The manager needs help. He gets so stressed it’s palpable and the place has a weird slightly hostile atmosphere. A few months back he clearly had some training because he was okay but he’s reverted to type.

I visit here fairly regularly with my elderly parents. Staff are very helpful and polite. There is plenty of room to move around for those with rolators and wheelchairs. Also has accessible toilets.

Unfortunately the staff are so rude that even the festive menu isn't worth the trip. A very disappointing experience. Will try another coffee shop next time.

I normally go to another coffee shop in Caterham, but as my friend was feeling a bit feint as we were passing, I agreed to go into costas for something to eat and a coffee. I had been once before some time ago and didn 't like it then, but hey, perhaps better staff?NO , the young man there was so rude.. ' what do you want ' attitude, not ' Hello, How may I help you ' or 'Good afternoon, can I interest you in a particular coffee? ' etc etc..Will not go in again and will advise others not to..the table was dirty. Coffee, well, it was coffee as you would expect in this store..just basic sandwich, nothing special..it was ok..but miserable place

We've been to the Costa in Caterham (opposite the Waitrose) before but this morning I read the reviews. They almost put me off. But it was fine. No issues with customer service or the state of the cafe. If there were problems in the past, they've been resolved.