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Contribuiți la feedbackI was very disappointed with the service. This was a place I used to rave about and I have been coming to for quite some time. Sadly I have got to say that after today I will not be returning. I understand how hard COVID has been tough on a lot of business, however for the same reason staff should try a little hard to earn the little business they can, of course within all the necessary safety measures. I wasn't asking for much or anything outrageous, just my usual, El Plato típico, where in the past you were able to choose how your eggs were going to be made. When I requested regular scrambled, the lady rudely told me that I only had two choices, either get their already made fried eggs or their pre-made eggs with vegetables that looked like it had been sitting there a really long time. Not appetizing at all. I couldn't understand why this process had changed. It wasn't a language barrier because I was speaking Spanish fluently so there was no confusion on what I was requesting. I tried not get upset and figured it was probably because food could no longer be made at that particular time, however 2 seconds later there was a request for 3 pupusas to be made. I was pretty upset cause not only does it take longer to make pupusas but they were making them from scratch. It takes 2 minutes to make scrambled eggs!! I still tried to keep my composure and considered ordering fresh pupusas but then saw that they were priced at $3.29 each!! What is going on with these people!! That's ridiculous! I am not one to write negative reviews often but I was truly disappointed on how I was treated and how much things have changed. Now I don't want to sound silly and make this over some eggs but what ever happen to customer service. If you chose to still go just be aware and know what to expect. A recommendation to the owner, consider choosing better staff if you are not there to represent your establishment. The ones you have now are pretty horrible.
I only went one time and I only went because my friend wanted to go. I wish I hadn't. The carne asada platter costs too much and the meat was bland. I've had much better from La Champita in Herndon. I will never return to this restaurant because the food was not good and the restaurant is dirty. The floor was filthy as well as the counter. It was disgusting.
This place makes food truck tacos taste like fine dining. Worst representation of Spanish food I’ve eaten in a long time. If you want a trip to the ER and a mental hospital for figuring out what happened to your brain to make you choose such an awful place. Than this is the place for you
I went there, for a breakfast sandwich at 6:30am and they told me, they did not have time to make me my sandwich. It's on the menu, but no time to make me good.... Did not make any sense. I will not go back.
I wish I could leave a zero review, they need to hire better people if they want their business to succeed. The worker was horribly rude to me because I paid in coins instead of a debit card and said that the people in line were going to get upset when no one in line did but her. The food isn’t even worth the money there is always hair in the food too, I rather eat 711 food then to ever eat here again. As a Hispanic I cannot believe my own people would be so rude. Please do better and find people that actually have customer service experience. Save your money and go elsewhere!!!