Patisserie Salzburg Of Stamford

Stopped in here with my parents after lunch for a quick cup of coffee. They are extremely rude. I asked for an iced mocha and when it came out hot, woman at the counter looked at me and said you didn 't ask for ice and said it was $1 extra....to pour it over ice? Meanwhile the menu says hot and iced are the same price. When my mom questioned why they are the same price on the menu, she replied probably because they are ...what?? Never coming back here, so rude for no reason. Will gladly take my business elsewhere! There are so many better spots for coffee.

The girls who were serving us were really rude. One server had blonde hair and the other had black hair. They seemingly had an issue with everything my friend and I requested — more milk extra charge, rude looks… they didn’t actively ask to serve us, we had to ask them to even prompt an order. they seemed a bit confused when we asked about specifics for our orders so it just felt really unhelpful and the environment felt extremely hostile. And it’s crazy overpriced. I would not recommend.

I have lived in the Harbor Point area for several years and have been going to Salzburg ever since I moved. Unfortunately, for the past several months, I have had a rather disappointing experience . From the moment you walked in, it is evident that the customer service is lacking. The staff seemed more interested in their own conversations than attending to customers.There is a prevailing sense that the staff are disinterested in their roles. Their body language and interactions with customers convey a message of indifference and unwillingness to provide a positive customer service. It's disheartening to spend your hard-earned money at a place where it's apparent that the staff lacks motivation and dedication to their work.I used to Salzburg at least every other day. Now, rather find other local options as the last thing I want is to be provided poor or unpleasant customer service.

First time here and I asked for a small coffee with almond milk, but when I opened the coffee it was almost black. I asked if I could have more almond milk and she replied saying it would be $1 extra. This would’ve made a small coffee $5.00 which is more than Starbucks! I said no thank you and then she sighed loudly and loudly exclaimed “FINE” added more milk and said next time you will be charged extra. The vibe and experience was so uncomfortable and hostile. I will never visit again lol.

The food here is really good but i don’t think i’ll be coming back because of the customer service. the girls with the blonde and black hair are very rude and have a horrible attitude! while the blonde girl was preparing my food, the other girl was staring at me and making me feel very uncomfortable. the only employees that were friendly to me was the man who speaks spanish and the girl with the hijab. these two girls either need to be properly trained or fired because i feel very uncomfortable whenever they serve my food.