Nando's - St Edmundsbury

I visited Nando’s earlier this month and was extremely disappointed with the behavior of one of their staff members. Her name was Ella, and her professionalism and attitude were completely unacceptable. She was rude, seemed indifferent to her work, and showed no concern for upsetting customers. She swore repeatedly and made faces when asked for recommendations. It was clear that she did not care and did not want to listen. I usually enjoy visiting Nando’s in Bury St Edmunds because the staff there are always helpful and friendly, which made this experience even more disappointing.

Came here last Friday evening for dinner. I had chicken with medium Peri-Ometer sauce with chips and mash. My grandad had chicken with the hot Peri-Ometer sauce with chips and peas. I highly recommend here to come. The sauce was hot but nice and had a good wave of flavour.

Lovely friendly staff. Good seating mainly upstairs. Great food. Parking £1 in the evening. Great chicken shared meal. Fries, broccoli and rice delicious . I did ask for more fries as they were luke warm. They straight away hot another hot portion. Nice music at a good level and attractive decor.

We went In there with my family for lunch we were in eight, all our food was wrong and the Children menu was spicy when I've ask to avoid to put spicy sauce because it was for a child, when we let her know that the order was completely wrong she was rude and arrogant pointing the finger on us that we make her confusion, she don't even apologise. Will be better put someone more educated and professional because public relations is not her best skill. We spoke with a blonde lady with short hair and glasses. I will never come back. Also no one explains us how is working the free refill there is no conunication. There are better place where to eat in bury.

Great place to get a high protein healthy lunch or dinner. Always delicious and always friendly staff. We went here many times during our three years in the UK and never had a bad experience.