Burger King - Spring Hope

They have the rudest staff I took my grandkids here and the employees were using foul language and the little white girl got rude with me because the play place had a sign on it saying it was closed for repair . My grandkids can't read and I was getting them out when I noticed it . She had the nerve to ask me could I read the sign and I said yes that's why I'm getting them out and she said they shouldn't have been in there in the first place .I went in ordered our food and let them go to the play place and no one said anything for 30 minutes they were in there . I take them every Sunday and never had an issue .But the food was good but I overheard an employee talking about molded buns and another employee say he just toasted them to cover it up ?

Shout out to awesome service. The manager was aware of my wait time since they were short staffed and went out of her way to make sure my order was hot,fresh,and most importantly correct. Much respect to her for doing so. The industry needs a lot more people like her setting the example for others to follow.

I went through the drive through this morning, I ordered 2 croissants, for $6 I ordered a ham egg croissant combo with a large Dr Pepper. My hash browns were cold Keisha the manager, had a **** pot, poor attitude, as usual, poor customer service, as usual, and poor leader ship as a manager of that store, we spend a lot of money there throughout the week and when she’s working, the service sucks the food sucks she rolls her eyes at you. She’s mumbling to others and then turns and looks at you, so if she’s got anything to say to me, she can say it to my face because I’m not the one she doesn’t want to go there with me, but because I didn’t want to cause a scene I got the food she gave me which was also cold and I left ,I live right down the road and I take care of my elderly grandfather and he loves Burger King but as long as she’s working there, I refuse to go there anymore , like I said ,(POOR CUSTOMER SERVICE )you really need to get a new manager ,because she talks to anybody ,like they’re nobody, and to be in that business, you have to have good leader ship and good management skills and great customer service , in my opinion , SHE HAS NONE OF THAT !!Sincerely Ellen Red

Slow, don’t know what cars have ordered when they pull them up. Waisted half an hour on my lunch break sitting up here waiting for food.

I go to this Burger King regularly due to the close proximity of a house I'm working on. I recently was there and had a discount coupon. The manager and assistant manager were outside laughing and talking to a guy in a truck and I was told one of them had to swipe a card for me to use the coupon. I waited for 20 min and a customer waiting on his food told me that 2 people had already left because they could not place their order either. I waited another 5 minutes and decided to go somewhere else and haven't returned. I understand when restaurants are busy and there aren't enough workers but don't tolerate management setting this type of precedent.