Ben Jerry's - Spokane

We stayed here to look at cakes for a very special friend, as her birthday is next week. This cake caught our eye and was the most amazing, colorful and detailed cake I've ever seen in my whole life! I am sure that the person who made this cake has taken great care and is very proud!

The premium ice cream I got was very frozen and was so expensive for just a little shovel. There was a very long waiting period, but there was no one who had ordered the employees just stood around and talked about what they were.

The staff here was very friendly and patient! My wife and I baked Cherry Garcia, Chewy Chocolate Cookie and half in a big waffle cone. It was a perfect size for 2 and the ice cream was a good consistency and did not melt too fast. I would recommend this place for anyone who gets some Qaulity ice cream and just walks around the mall. They have a wide selection of flavors and different options to choose from. I didn't try the smoothies, but they got them and they look very good.

Bad presentation of Ben and Jerry. Had a banana column ordered and when the staff handed it over to us, she said they had no fruit hoses. About $9.00 for a banana split, the minimum ice cream and is usually whipped cream and banana. Our family stayed after having spent a nice day at Riverfront Park on Mother's Day. Not what we expected, very disappointed. We are not responsible for the staff, they work extremely hard and do their best.

Was the only customer so no waiting... At $6.50 for a one scoop cup I won 't be back. Reviewing some past customers comments... I am reminded of an old saying... One satisfied customer tells a few friends... One unsatisfied customer tells EVERYONE.