Starbucks In Arl - Shirlington

Went to get a coffee on Sunday 6/16 at noon male barista making the drinks started getting an attitude because the drink wasn’t rung in properly his customer service was toxic and rude makes me not want to come back to this location

I began working in the neighborhood this week and have been to this location twice. The first time was ok, the lady at the register misheard my order and gave me the wrong size but that was it. The second time my experience was awful. The place was packed and it looked like there were 4 employees “working”, but in reality only 2 of them appeared to actually be even attempting to make drinks. I will not be coming back here in the future.

This location was a complete disaster today. I waited over 45minutes for my beverages and never received them. There were only two employees in the store and no one was working on the beverages or food. The employees were stating they would give me a refund and they closing up the store for the rest of the day

After waiting for an hour for my online order, I had to wait 30 min in the store to get refunded! Ridiculous for starbucks!!!

Horrible service. Ordered a dark roast which they said would need to be brewed and take 5 min. 17 min later despite asking twice I still don’t have my coffee. No sense of urgency for getting what I paid for