Kolache Factory - Shenandoah

Attitude, late, and nothing is ever ready. 6:40am and the shelves are completely empty

The quality of the food is good; but this store in particular often opens late. I come by after work at least once a week, between 6:10 and 6:20 and probably 40% of the time the door is locked. A small line will form out front but the worker insider doesn’t acknowledge that anyone is outside waiting at all. Eventually the worker unlocks the door and just walks away without acknowledging anyone outside or even opening the door. The kolaches are good, but don’t expect service with a smile, and if you’re an early bird on a tight schedule, maybe try somewhere else.There is another location on 1488 that is the total opposite that I like to stop into when I’m in that area. They’re very friendly, have enough people working, and have an efficient process in place for running the store. I was honestly impressed by how well things were run at the 1488 location. The difference in management/ownership styles is very clear.

First time. Excellent food to eat in or take out.wished one was nesr us but they will ship .Food: 5/5

If you're going to run a Mother's day BOGO muffin promotion it would be nice if you have the muffins ready.Food: 5/5

We love it! For us are the most similar to our cachitos venezolanos!Food: 5/5