Starbucks - Sacramento

It was all right. The drink was extremely sweet. I could not drink it. I asked for it to be fixed. They just gave me a small cup to add coffee to it. I ordered a cold coffee. They gave me hot coffee and it just became a mess. I probably won't go back to this Starbucks. They need better customer service.

My co-worker did a mobile order we all paid extra for caramel drizzle and in the cup and we all got it on the whip only. 70 cents extra each, for squat!!! Ridiculous.

I went in today 7/12/22 and employee in the back, she had a black apron with the name Joanna Stitch on it. She was so rude to the 2 other nice girls working with her. I showed her my on the app for the 1/2 off any drink and the girl in the cash register asked for help and was being rude and said if she doesn?t have coupon then sorry you cannot use it, when I had the coupon. Then she was so rude to the nice girl making the drink, said so loud ?don?t be yelling at me? when the girl was not yelling at all, she had just asked if I can get the cake pop that I was waiting for, for my daughter. I hope posting this upper management takes care of this because this is not ok.

Had trouble getting my app to work so I had to do a walk in order. I was not disappointed with a long wait. They were quick!! And the banana walnut bread never disappoints!!

Service was pretty quick and the cashier was super friendly but there is hair in my cup!!!!! I took off the lid because my cup felt a little empty (over 1.5 inches of empty cup) and noticed the hair sitting partially in the coffee and partially on the side of the cup. Super disappointed because i got to work and noticed it. A wasted cup of coffee. They need to do better with pulling hair back AND checking cups and lids for cleanliness prior to filling them.