Empire Szechuan - Route Gateway

Delivery is FAST! Simple and clean takeout Chinese. All the classics are solid!

We go here on a regular basis sometimes several Times weekly! Their sushi rolls are very small they only give you 6 rolls each (Shoprite Big Y gives you a nicer portion of Tina salmon eel etc) gives and we spend a considerable amount of money and we have never received any appreciation of a free soda, soup, the small egg rolls they make nothing so we have decided to take our business elsewhere!

Most of the food is okay, however egg drop soup was clearly bad: grayish color, malodorous, and inedible. I brought the full container of soup back, tried to get a refund for the soup, and the front desk woman was incredibly rude and hostile. She turned around to smell the soup before telling me how “fresh” it was from yesterday. She ultimately gave me the refund but not before insulting me. Will definitely not be going back to this place.

Food is fine, not stellar, but there aren 't a lot of options in this area. We 've ordered a few times and the last time, delivery man was incredibly rude and hostile over a misunderstanding to the point where I felt unsafe. After talking to various restaurant staff and managers and receiving inconsistent stories, I was only ever told that they 'll talk to him about it and it did not feel like they took this seriously at all.

Food very bed! The premise service attitude is very bad. I'll never come back.