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Contribuiți la feedbackThe 2 is only because the 2 ladies there were very nice and friendly. The food and drinks were severely overpriced and maybe a step above fast food. In between over priced parking food drinks and coffee not worth it!
Good location to the LIRR 495! Restaurant next door. Starbucks in lobby. Staff was amazing! There was a bit of a mix up with reservation and the first thing that was said to me was We will make sure that you have a room tonight. (Very reassuring after a long drive from Canada). Resolved very quickly. The room itself a was a fair size for 3 travelers. Lots of closet space clean. Pool exercise rooms were in good shape! Good selection of food/drinks in the lobby store. All in all, great stay! We booked for the Friday night (stayed in NYC the Saturday) and stayed again on the Sunday night! Different staff, same great service!
Lobby is nice, plenty of parking near hotel. Parking lot is shared with restaurants. Rooms seems to be mishmash of furniture from other marriott hotels. Was upgraded to suite due to having Ambassador status. Room was large. Overall, standard Courtyard experience with below average location relative to things to do in the area.
If you’re like me and you stay at Marriott properties because you have certain expectations of your hotel stay, then please read this review. I was very disappointed in this hotel. I picked it for its location as well as being a Marriott brand, but it did not meet Marriott standards. While it’s had some updates it’s mostly lipstick on a pig. I also believe they false advertised as there is no restaurant in the hotel other than a Starbucks morning coffee kiosk basically. I picked the hotel so I could have a restaurant, get food and a cocktail. I do not want to have to walk to Smokey bones or red lobster to go to a restaurant when it clearly stated it had a restaurant. There was no safe in the room which makes me uncomfortable. There was no housekeeping so they are still using the Covid mantra to avoid housekeeping. There was no Keurig in the room just those cheap little coffee trays. And coffee in the lobby is not free. Perhaps worst of all was I did not sleep well because the highway is so loud. I was on the fourth floor and the traffic from the highway really disturbed my sleep. Also when I crawled into bed, the pillowcase was dirty with makeup which creeped me out further. Did they change the sheets? I paid $100 more a night in picking this hotel because I assumed it would be up to Marriott standards. Expensive and not worth it.
We were here from out of town for a family wedding. The family rented many rooms for this occasion. 4 out of the 7 rooms from just the immediate family had broken phone in one room , broken shower in another and also burnt out light bulbs, broken air conditioning in another, and broken fridge. The bar was very expensive, $18 for a very weak drink. Food was poor standard, all pre packaged microwaveable stuff that was also expensive. There were times when no one was even attending the front desk. Bad.