Subway - Richmond

The customer service was very horrible , I asked for condiments and other edible options for my sandwich and “mhhhm “ was just every answer. I waited for a receipt and I couldn’t get one yet the employee hand smashed my food and I was asked “ is there anything else I can help you with “ with a very unpleasant attitude

Very unpleasant staff (except the man at the register). Woman who prepared my food acted as though it was inconvenient that I asked for a salad instead of a sandwich. Salads are on subway’s menu last time I checked. i know these are more work but I am a paying customer. Just a very unpleasant interaction for someone just stopping through on their lunch break. If you do not enjoy interacting with the public, maybe do not work at an establishment such as subway.

Ordered a tuna sub on YESTERDAY and have been stomach sick since then. The taste was not good. The tuna, when spread over the sub roll it was clumpy. I should have known then that it would be an issue. For the record, that was all I could eat all day. I'm still paying for it now. The only good thing was that the customer service was great (5 stars).

This location always is short on something and it always closes way to early. meaning if it closes at 7 pm they always are out of something by 6:30 pm.

Can’t pay with discover and Amex. No information upfront. BS...