Dunkin' - Revere

Horrible experience. So sad that I forgot to take pictures! I went through the drivethru and ordered a small iced latte with oat milk and sugar free vanilla syrup! Simple order, however the ladies messed up my drinks twice, first time with not giving my sugar free vanilla syrup and then second with not giving me oat milk. I had to walk in and request my drink remade and had to watch and tell them what to put into this simple drink... oat milk, ice, espresso and sugar free vanilla syrup! A gentleman made My drink over for me. On top of that, the lady who made my drink wrong twice, yelled at me in Spanish while he was making my drink. No apologies. Just attitude. Horrible experience, smh.

Recently I came here for lunch. the order was taken to leasing 5 times and it was still wrong. the staff were friendly, but the facilities were clean.

Great We're in Braintree MA, Dunkin started here??been a customer since I was 15 years old 1967 !!!?

Horrible service and not clean at all. No wonder people pay more for Starbucks. Every time I go to DD it is horrible. They need to step it up. Owners need to be available to coach the employees or take some pages out of the Starbucks employment book!

I had them re make my coffee and it was still wrong! How hard can it be to just follow the order of my coffee?