Pieology - Porter Ranch

Horribly slow service, employees did not put pizza into oven until almost 10 mins after pick up time. They took over 40 mins to complete what should have taken no more than 15 mins. Order wasn't ready until approx 20 mins after pick up time. While waitingfor order in store. Customers who came in to order in person after I arrived for pickup already received their food before idid. 100% unacceptable service

So disappointing. Stood in line for 20 min with no one in front of us. Finally asked if someone could help us. Were told they still had 4 more pick up orders. I asked if he could help us and then finish those. He said no they were already were paid for.I said we would pay too and was just ignored. For some reason with 3 workers there only one could make pizzas. We all left andgot Cava, which was better. Not going back to this location.

I?ve eaten here on a number of occasions. I love the easy freeway access of this place. It?s also nice that I can bring my kids in here and everyone can get what they like. You get to choose your own pizza base now. They have several options that you canchoose from. You could choose cauliflower base. Normal pizza base, gluten free, and I think there?s even one more. They have aton of toppings to choose from. They have toppings like: pepperoni, sausage, chicken, mushrooms, peppers, bell peppers, olives,onions, pineapple, and more. I would highly suggest eating here.

Absolutely fantastic customer service! Alfredo was so patient and conscientious. He was by himself for a bit and managed so many different elements while maintaining is cool and being polite. He knew it might take a while to get my order and my friends'orders together, so he put my pizza in the warmer as soon as he made it. He was SO appreciated. My friend cannot eat gluten, andNasir made her pizza. He made sure to reach for ingredients from the bottom to limit cross-contamination, and he got cleanserving utensils without being asked and patiently helped her out. She was able to have pizza for the first time in years withabsolutely no issues! We really, really appreciate the service that we received and definitely wanted to shoutout Alfredo andNasir! Thanks for making our dinner awesome!

Great customer service! The manager of this location, Karla, was great! She saw us checking out the patio because we had a larger party and immediately came outside to help. She had her staff tidy up, quickly organize some tables for our party and itworked out great! She offered plates for the dessert we brought it too. Very helpful. I definitely recommend this Pieologylocation in Porter Ranch.