Dunkin' - Poplar Bluff

Doughnuts and coffee...how can you mess that up? Fast service. All good.

One of my favorite places. The staff is always really nice when I go in. It's always clean and I never have

I ordered a large hot matcha latte, when I opened the lid I seen that it had only been 3/4 full. I told the lady that I had that trouble a few times before and that the one I spoke to about it prior had told me it was because when they made it, they didn’t use the right steamer. When I told her that she looked a little confused about it but was nice and had no problem making a new one… But then another lady came up and took over and started my replacement order. While they were at the machine I could hear that lady mumbling and complaining about me. I thought that was interesting but then when they finished the nice lady handed it to me and gave me a pitch on how the previous workers don’t calibrate the machine. I told her that was fine and I wasn’t upset about, that only expected a full cup when I pay for a full cup. She agreed, we wished each other well and I left.Then I got to work and checked out my new drink only to find out that they did absolutely nothing different. They just remade the drink to the same amount and acted like they fixed it. That is so disrespectful and disappointing. What I thought I was getting was good customer service from understanding people. What I actually got was fooled and tricked by disrespectful people.

Quick, friendly service, cannot wait to go every day before work

Just make sure you order everything you want in your coffee! They put the bare minimum in it if you don't request it!! But, once you figure out how to order I bet you will go here over other coffee shops. The hashbrowns are so good and their breakfast wraps. The breakfast wraps are small but perfect for a light breakfast!!