Tim Hortons - Pont-Rouge

I have been there several times and each time I have had a bad experience. Always errors in the orders, there are missing products and the service is not always good. Today was the last time I was going to Tim Hortons in Pont-Rouge.

After 3:00 p.m., it is useless to hope for a donut, it is very regrettable.

My girlfriend and I tried to go to this place this evening. Totally terrible service. The girl said in a low voice that they close in 5 minutes while sighing. Here, I can understand, not having thought that at 8 p.m. it would be closed even for the drive-thru, but in addition, when we notice an error in the order, we report it in order to ask if it would not be possible to put extra chocolate in a mocha iced cappuccino, we only had 2 mocha iced cappuccinos to order, nothing too long. The girl's response to the car command yes sirrrr yes sirrr, in an arrogant tone while sighing.We said let it be and left.Honestly, customer service should be improved because it makes you not want to come back.

Always a mistake in the orders, judges the customers out loud, the employees shout and tell in front of the customers the hygiene mistakes they make! For real, the worst service I have seen!

Nothing ever goes right every time I go there's always a mistake never perfect it's one of the worst times ever