Redbox - Pleasant Hill

Mel is an amazing clerk. So sweet and kind and made our experience 10x easier. Mel even gave us a drink tray when we couldn't find one no questions asked. Wonderful Service. Love you, Mel.

I 'm a regular 7-Eleven guru because I drink their coffee almost every day. I earn a lot of rewards. I rarely drink anything else or go to 7-Eleven for anything else but today I decided I was gonna grab a soda I was really thirsty and so I got half water ice and threw some Coke in it for flavor and I went up to pay. I have many reward points it was supposed to be free but of course it didn 't work and that irritated the cashier. he was an old man very big and tall very unhappy very crabby very old with white hair anyway since my rewards didn 't work that was no problem I had a Lotta change so I thought well its 7-Eleven they probably need change so I 'm counting out some pennies I figure maybe .20 in pennies and nickels couple dimes he got extremely angry and told me to give him my dollars I said no I 'm not gonna give you my dollars , he said fine, I 'll take care of that , and took my soda away from me. L O L and I thought what an idiot because now I 'm going to open a case and let 7-Eleven know what happened and The soda tasted like **** the soda syrup was too thick even after watering it down it was sitting in the back of my throat. There was not enough soda water and the place was very dirty.

Would I go back ? Yes. And that's saying a lot because 7-11s are perfectly dreadful because of lines lack or customer service usually . However this one is different. The worker was friendly store was clean. No sticky floors. And for that I'm forever grateful! Would recommend this store if you don't mind the areas nearby : .

I would feel like they could have done better but the cashier was super rude so he would be like on the phone with someone and then try to talk this place should be a 0/0 rating at this place

I'm so sick of the toothless old guy that works in this shop. He has so much attitude and he acts like it's my fault he works at minimum wage job the owner seems really nice I actually saw him copper regular customer when he didn't have any money but his employees are terrible