Jersey Mike's Subs - Placentia

Ordered from here a few times. Sandwiches were usually good but I don't know what happened today, it was mediocre. Service is not the best, when picking up an order. Waited in line to be told to go to the other side of the register, and while there, thecashier ignored me and I ended up having to go back in line. Not my favorite experience.

This is my 3rd time at this location. The first time that asked me if I wanted my sandwich Mike 's Way I asked what that was and they told me. They used way too much vinegar on my sandwich so the next time I told them not much vinegar at all. Today, Iwent there and Jayden was making my sandwich and asked me if I wanted it Mike 's Way again and I said yes but no vinegar thistime. She pours oil all over my sandwich making 4 passes. By the 2nd pass I said whoa! She kept goi g and then told me thatwas Mike 's Way . I said that was way too much oil and asked her why she didn 't stop when I was telling her too? She thenstarted arguing with me and told me that if I didn 't want that much oil to next time tell her light oil. Nothing reallyexplains how much oil and vinegar Mike 's Way really is. I told Jayden that next time she should ask THE CUSTOMER if they wantlight, regular or heavy? She shook her head and passed me off to the cashier. This is really bad customer service andexperience. Not recommend at all!

This Jersey Mike's always does it right. The sandwiches are correct, and tasty. The food has a much better quality than other sandwich places I've had. The staff is friendly and willing to help. The bathroom is clean. My experience ordering from the appat this restaurant has been great 100% of the time (when picked up. The staff can't be responsible for delivery services). Ifyou want a sandwich, this is the sandwich shop to go to.

Great customer service. I didn't catch the name of the team member but he helped me out greatly for something that was 100 percent my fault. I place the order for pick up at the wrong location, and was about to just pay for a new sandwhich for lunchbut the nice gentleman honored my order (after proof of course). Helped me out greatly for something not his fault at all.

This store is an absolute mess! I ordered number 7/turkey, waited for about 30 min and when I got home noticed they gave me a ?dry? sandwich with bread and meat: