The Vault Taproom - Pittsburgh

The reservation was booked and confirmed, but the restaurant was closed

Had a reservation for vatertag. showed and doors were closed due to a gas leakage, without calling or anything to cancel our reservation. I understand it was necessary to take care of me, but I feel like you should have called your customers to let them know.

Ryanne is great! She really took care of our party of 9 for the graduation party of my life!

The website lists half-off removers and drafts, but at the arrival they informed us that the new happy hour offers were in power, the were $5 selected fried appetizers and 25% from limited designs. the new food choices were small and not particularly good, and the wrong promotion leads to a much less pleasant time for my party.

I was so excited to come as I saw the chef on an episode of Plate it Pittsburgh and the menu sounded amazing. I may have worked myself up to the point where anything less than fantastic would be a disappointment… and that’s what happened. We stayed long enough to have brunch and order regular menu items for takeout. Pro: amazing self-serve beer selection; nice atmosphere/vibe; our waitress was great as far as remembering our orders and knowing the menu items; a few of the menu items were good (All-In Fries, Home Fries, Bourbon French Toast). My sister said the chicken tacos were delicious. Cons: overall the food was just “ok”. I was not impressed by the hot chicken and waffles as it was a smallish portion, the chicken was mostly breading and the waffle had no flavor. The chicken seemed to be a small piece that was sliced and separated atop the thin waffle to make it look more substantial. Not bad, but also not great. My friend’s waffles were so burnt, they were inedible. Then she subbed it out with fries, and there was a hair in them. She just had a bad day. Everyone else’s food was deemed “ok”. No one was impressed and no one wants to return for the food. Perhaps beer …and maybe fries? But overall, I was disappointed.