Sonic Drive-in - Pearl

I was 5 times this last month where they let me sit on the menu for 15 minutes without even greeting me. Undoubtedly, this restaurant has been the worst staff ever, not only as a sonic, but as any food facility. They constantly confuse commands and ignore until it is convenient for you to speak with you. I take the additional 10 minutes to drive from now on to the hwy 80 store.

We went to the restaurant and ordered two medium steaks. We waited for over 30 minutes without anyone taking our order. Customers at other tables had to flag down staff because no one was attending to them. It was unacceptable. Another table who arrived after us received their meal before us. We will not be returning to this restaurant and do not recommend it.

The customer service at this restaurant was poor. When I ordered a cheeseburger children's meal with only ketchup, I received a hamburger with everything on it. After reordering, I received a hamburger with just ketchup. I also requested ketchup packets, but the manager never brought them. It wasn't until I asked to speak to a manager that I finally got the correct burger. When I ordered BBQ sauce for my kids meal, I never received it. None of my bags contained napkins, and I had to ask for them at the counter.

Husband wanted a snickers blast and so here we are. I had the Reese's blast and how I wish I ordered two they were just that good. Right amount of candy in each bite. Ordered mozzarella sticks and tots they were hot and fresh. Wait wasn't long. Great place for quick little mid day bites. Service was great. All around good experience here.

Bath, Over the months!! My mother ordered the app one day and came there, had to wait 30 minutes while all others were served first? A few weeks ago and last night it took the least 10 minutes to be answered after hitting the button (no was not busy and it was like 19:00) and they were rude when they spoke as if they were to hurry and listen halfway! I was wrong to repeat my order that was easy!! Then we get the food and ice, Churro shake melted without caramel and tons were soggy and cold? did not go back, given too many chances?$32 almost wasted