Riverside Mcdonald - Northampton

Called in this evening at 8.10pm and ordered 9 nuggets and Fries to take away. It wasn't busy but I didn't get out until 8.30 and, foolishly, assumed that was because my food was cooked fresh. Absolutely not. I got to my car, opened the bag and while the nuggets were warmish, the fries (even by McDonalds' standards) were cold. The problem was, I'd seen the server empty three trays into the fry station so what to do go back and get more cold fries? I wonder if the manager plans this someone coming in at 8.10 is going to be so hungry they'll eat any old rubbish. Well, not me I know one person doesn't make a blind bit of difference to McD, but I won't be eating at Riverside again. Terribly slow service, appallingly bad food.

The burger appeared to have been put together haphazardly, with fries that were cold. Just because it's fast food doesn't mean it needs to be messy.

Went for breakfast and had the worst pancakes i’ve tasted, cold and so tough, half my pancakes were solid. Awful breakfast, becoming very expensive now…

I requested extra napkins at the drive-thru, but the condescending server refused, stating that only one napkin per meal is allowed. The fries were cold and the chicken legend sandwich was dry. This was the worst McDonald's experience I've ever had - the service and food were both terrible.

I made the mistake of taking my children to this restaurant yesterday, despite my initial hesitation. I am still feeling the effects now as I write this review while on the toilet. The food was disgusting, the service was terrible - overall, it was just a vile experience.