Domino's Pizza - North Ridgeville

Domino's has gone to a centralized ordering center. The person who took my information was clearly unfamiliar with the area, didn't recognize any street names (like the most heavily-traveled road in the area), didn't know the building for delivery. If this is how Domino's is going to proceed, it's 100% time to go elsewhere.

It is 11 pm when I pick my pizza. It’s all over done n burnt. When I called for replacement they want me to come back n return pizza. We are so tired and end of the day. They refused to give credit in spite of being a loyal customer I have the picture in case anyone to

I placed and order for delivery and received the wrong order. I called the store and was told to put the wrong order on my porch and the driver would swap it out with my correct order. Driver came and swapped it and left another wrong order. I called the store again and spoke to an extremely rude manager. She said put the second wrong order on my porch and they’d deliver me my order. Finally received my order an hour and half later by a rude driver who was yelling at me.

Worst service I have ever seen last week we order coke with pizza and we never received they said we going to have our driver bring it and an hour after I called them they said the driver left it outside but never did we have cameras and today we ordered stuffed cheese and cocke we got sprite instead and cheese bread with pepperoni we called they said ok but give us the food Back any way we don’t eat pork but one of my boys accidentally drank a little from the sprite so after we gave the cheese bread and sprite back to the driver and received the correct order 45 min we received a a phone call saying we have to charge you for sprite I was like yes charge me but I told her wait ma’am what about the coke we never received last week she said I don’t know I wasn’t there I told her give me your manager and the surprise that she was the manager what a joke what kind a manager is this. I worked as a waitress before and we never we miss up any order we keep apologizing and give the meal for free and dominos want to charge me for a cup of sprite while I got charged for a coke that I never received and waited today 45 minutes to receive the correct order on top of their bad attitude. No more dominos for me specially this location

I only get the handmade pan pizza from here, which is great. (Its like a deep dish )don't care for the other types of pizza here, they just don't taste good to me. I've turned friends onto the handmade pan after they said they don't like domino's and they love it. Cheesy bread is great also.