Gerry's Cake Supply - Norcross

Great Puerto Rican food, love their pastry. You can tell a lot about a place when it is always full.

Worst customer service ever!! Waited 30 minutes for a sandwich and when we decided to cancel our order the lady from the back came out like a beast and yelled at my mother that they weren't a fast food and also yelled at her that even to die you have to wait...seriously? We used to love this place but to go through this for some pan sobao, nope...they've lost customers bad bad attitudes. From the lady in the front takingour order to the lady in the back cooking. One more thing, a small child comes running from the back screaming and crying...what the hell?

Horrible experience! The worst customer service ever! Instead of apologizing for a 30 minute wait that we endured for a sandwich they hey confrontational and wouldn't give us back our money! The woman in the front had no customer service etiquette and the one doing the food prep was a savage! Horrible place to go. Never going back. I even took a new friend, she wasn't impressed buy the bad attitude.

Great to find Puerto Rican pastries and bread. The person at the front counter, though, had a phone conversation on her ear piece the ENTIRE time she was packing up our order and checking us out. Not once was there a hello or thank you. Not the best first impression.

This is the worst place to buy a cakes or cupcakes I came earlier they told they would have my order of cupcakes ready I get here and they are not ready they tell me come back in an hour a half I come back and they are still not ready never coming back here again terrible service