Carl's Jr. - Nipomo

During my recent trip, I had a chicken sandwich that left me quite appalled. When I opened it, I discovered that an employee had taken a bite out of it! It's unacceptable; they should either allow their staff time to eat their own meals or take appropriate measures. I hope a health inspector pays them a visit soon. Even the manager was taken aback by this incident! It was truly disgusting!

I found ants in my drink. Instead of a replacement, I was offered a refund for the drink instead.

This Carl Jr. is rude and unprofessional, we pulled in tonight to order dinner when the car in front of us pulled ahead we pulled up and were asked nicely what we would like to eat, when we started giving our order a guy jumps on the mic and say's we are closed and the car in front of us was the last customer, he didn't apologize or any remorse. this was at 9PM I looked at my watch and it said 9:01 so we had been in line before their close time only to be rudely told that we wouldn't be served. five minutes later we were driving through the parking lot and noticed someone else backing out of the drive thru, Carls Jr. still had all their lights on including the drive through lights. Very poor service this time.

People working there are very nice, especially the one that helped us. I'll get her name for next review

Pulled up when they opened and the person said, welcome to Carls Jr. what can I get you, in an extremely lackluster voice. I then asked if they do burgers for breakfast and after FIVE MINUTES of silence another voice came on and said, we don 't open for ten minutes. Site says the open at 7am I got there at 7:10am. I find it so interesting that a job in food used to require at least some customer service skill. It 's starting to seem like the fast food industries never have their ducks in a row. I 'm not expecting a free meal or anything but at the very least apologize for the inconvenience. Sorry we don 't open for ten more minutes, I worked in customer service for almost ten years. Honestly I can say that if you can 't work at a fast food restaurant and have some form of manner then you don 't deserve a job at all. After I waited till 7:30am I came back and they still weren 't done with their opening procedures and I had watched. Finally had my food at 7:35 that 's 35 minutes after their opening.