Village Creamery - Niles

Good ice cream... Moderate prices. Family owned business. Flavors native to Philippines!!! Can't get them at Baskin Robbins. Cool.

Open for 20 years (since 2001) and year-round, making a wide variety of flavors, from old staples like chocolate and vanilla to purple yam, whiskey, mango, coconut, and more. You can buy to-go packages, cones, shakes, etc., and they have always been friendly and accommodating whenever we stop by. They have waffle bowls, cones, dipped and with toppings, like m&ms, sprinkles and so forth. Great location on the corner of Waukegan and Oakton, across from the public library and post office, near Home Depot, H-Mart and so forth.

Worst and rudest owners I’ve ever seen. They treat customers as beggars being served free food. If they don’t like working than close the store as there products are tasting worst everytime we are there. So definitely I am going to avoid it from now on.

Extremely dissatisfied!I have been visiting this store since past several years. They have always been low towards customer handling , but we went there because of flavors not available elsewhere. Lately their service and products have declined drastically.I was there 3 days ago and purchased two bubble tea and two largest size of hand packed icecream. The server made diluted shakes with 90% milk and barely any icecream and added 5 pearls of tapioca, and I paid over $50 for my order. Durian icecream which I got in bulk was also very lightly flavored with Durian and is nothing like what they used to sell. I have been calling store since past three days and it goes on voicemail which says that mailbox is full. There is no other way to contact them unless I drive for 1 hour and go there personally.

My husband and I drove from lombard and arrived in the door at 8:58 pm this Friday because we loved this place so much. There were still customers inside being served. Check your cameras. The 3 workers behind the counter said; were closed And I said to them; really? It's not 9 pm yet and we just drove all the way from lombard The male employee said NO. Then turned around and started cleaning with the customers still inside. I would hope in a time like this, when small business owners are struggling just to get business, that these 3 employees deny the possibility of a healthy cash flow for the owners business. I can see now why people just go to McDonald's. Its a shame I had to write this. It really is hard to find good help these days. I am highly disappointed as we have been regular customers for years now. Sadly now you have 2 less.