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Contribuiți la feedbackI decided to visit this restaurant dining in as we had received quite some flyers at our door, so they can see some return on their investment. It seemed as a pretty busy place with a lot of orders to go good amount of variety to choose from. We had the chicken chicken Szechuan With some fried Chinese rice. The chicken Szechuan was really good, very tasty and seemed fresh. The fried rice had some opportunity of being better, it seemed dry, and the pork and other meat it had wasn’t very tasty. Apparently it came with two eggrolls, which I thought they were giving them to us for being our first time there. The restaurant itself/dining area could have been more organized and cleaner, as we spotted some tables that weren’t clean, yet they had no dis on them. The floor also could have been cleaner as it was sticky as you walked through it. I will definitely be trying them out more with other, very good looking options they had.
The lady that answers the phone is extremely rude. Yelled at me because I was asking questions about the menu for clarity. This lady had absolutely no patience at all, every question I asked was a problem. At the end of the call I asked how much my card would be charged and she told me I don’t need to ask or make sure what I’m being charged. I don’t need to worry about my own money? Then she tried to overcharge me for dinner pricing and told me lunch pricing was $10.99 (so clearly I did need to worry about the charges). She told the truth after I told her I have a menu and I know what the price is. Customer service is TERRIBLE. The only good thing I have to say about this restaurant is the portions are generous. Work on the customer service though, thanks.
Bad customer service over the phone doesn't understand anything
They were professional and delivered the food in proper containers and the food was fresh and ready to eat when it arrived I give this order a 10/10 yes guuuuuud!!!! Delicious
Bad customer service. The lady doesn't understand English I order ed pepper steak and she give me onions and steak she would not fix my order