Papa Johns Pizza - Murfreesboro

Yes, this restaurant is new and I believe they have potential. With the right team in place, I think this Papa John's location has the potential to become number one.

3 stars cause that they are new, I gather in the rule my pizzas because it is cheaper, but due to my pregnancy I cannot move around the way I want (partner works for the evening meal time). because it is only 5 minutes away from us. our last order lasted an hour to come to us. I get it, it's a new location new employees and training, but the amount by third is a bit much. I made a call in order and was led to a call center that was strange. if they are looking for a job and a car pls give them a call. I called the manager to see the eta on my order, and the poor ding sounded stressed. he said he had no driver. So I see how to put DoorDash driver on the head, I know they're just picking up big sharp orders. our pizza was cold and dry. I'm just going back to think.

Hello, my name is Lisa Gibson. It took 3 hours to receive my order. Despite the long wait, I wasn't going to complain because the gentleman I spoke with seemed genuinely sorry. He told me he refunded my money and gave me the 1st order with a fresh new order. However, I didn't receive the refund as promised and the food was burnt with very little food in the pappadias.

I have always been a fan of Papa John's, but my recent experience with the new location on Lascassas Pike was disappointing. I ordered through their app and the pizza I received was overdone with burnt spots on the crust, making it dried out and tough. The Philly cheese steak papadia I ordered was also overdone and lacked sufficient fillings, with only a small amount of beef and minimal toppings. The flat bread was tough and overcooked as well. It was not up to the usual standard I expect from Papa John's.

Don't offer a $10 papa dough discount if your website is going to mess up everytime you try to apply it. Extremely frustrating and it feels like a trick. The staff was very friendly when I called to cancel my order though.