Subway - Moraine

When we arrived Annie was cleaning the sub counter, she asked us to hold on while she finished. She turned around to wash her hands (failing to use any soap) but I didn’t say anything. She asked us what we wanted to which I say “can I please have a sweet onion chicken teriyaki on-“ she interrupted me “what bread?” I reply with “regular Italian” she then said “what do you want on it?” I stare blankly for a few seconds as I just told her but she clearly wasn’t listening so I repeated myself “sweet onion chicken teriyaki” we get down to veggies to which I ask for “spinach, oh do you guys not have cucumbers?” She tells me no and i tell her it’s no biggie, I’ll add ranch and that’ll be it. She grabs a bottle that says “creamy zesty” so I say “wait is that ranch?” She claims “it’s the only ranch we have” and I said “okay but is it ranch? It doesn’t say it” at this point it was too late, she had lathered the sandwich with it. Clearly just not caring about the customer in front of her and wanting to push me away. I canceled the order and let her know that she was not being kind, not listening and just being rude and went across the street where that employee washed her hands WITH SOAP, had cucumbers and bottles clearly labeled. I can only ASSUME her name was Annie as she wasn’t wearing a name tag. No desire to return.

FIX THE FOUNTAIN MACHINE and train the employees to make a sub

Food was amazing, always fresh. Great promotions and fantastic customer service.

When I asked for a cup for water, I was told that the policy is now to charge the same as for a soft drink. I won’t go back there.

Congratulations on you bait and switch with your coupons. Everyplace I have ever been with coupons allows up to and includes the date on the coupon...except this Subway.