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Contribuiți la feedbackHowever, when we returned this year and reserved seats for the 1:15 performance at 12:45 (which we did), we had to wait over an hour in a crowded waiting area with many other people. The children were unhappy. The food was once again bland, reminiscent of pre-made dishes from a supermarket; the ham was okay, but there was no tourtière or beignets, the potatoes were overcooked, and we were only given a few thin slices of cold sugar pie to share at the table. The sandwiches were made with cheap bread, and the sausages were essentially cut up hotdogs. After enduring slow service and a lackluster dance performance, we discovered that the animal section was closed due to a large group visiting earlier in the day. There were no pony rides, no petting zoo, and no announcement of the closure. The main reason we had decided to visit and pay for the experience had not been fulfilled. It was a huge waste of time and money.
Note that many of the online reviews of "five stars" are because this place is a saloon-themed bar most of the year, and is probably totally fine for that. But the cabane they host in the spring is terrible. I've now been twice- our 2016 visit was fine- we went very last minute and were happy to get in somewhere for the first seating of the day. Service was friendly enough, no major wait- food was mediocre, but the kids got to see some animals and do a pony ride, so whatever. But when we returned this year, and reserved for the 1:15 seating ("show up at 12:45," so we did,) the wait was more than an hour crammed in cheek-to-cheek in the waiting area with tons of other people, kids were miserable. Food was once again bland (think mets préparés section of Provigo; decent ham but no tourtière, no beignets, burnt/raw center potatoes, three skinny little slices of cold tarte au sucre for the table, POM sandwich bread, sausages were sliced hotdogs that had been boiling so long you could spread them on toast.) Then, after slow service of cold food and the "spectacle de danse" to cotton-eyed-joe, we go outside- and the animal section is locked up since there was "a big group this morning." No pony rides, no petting zoo, no notice. So the one benefit we were counting (and paid for) on didn't happen. Huge waste of time and money.
We're going to this sugar shack with a family. We were 12. Well, well, that's a problem with booking, but it's all right. food is excellent roasted potatoes and not boiled pleasantly surprised, but a flat food arrives warm. But it is not the fault of waitresses who are overflowed.Bravo to be able to make its roasts (toasts) on a divine wood stove as well the small attractions for children are free.
Important to mention this change because we were pleasantly surprised at the quality of service and food. animation, dance show, everything is there for a beautiful experience. tastes are not to discuss, but our family (18-20 people) has greatly appreciated all dishes and service. the only small point to improve would be the temperature of the food, a little warmer, but for what is taste, very good. Thanks to the whole team, we were very satisfied and in addition the price is adequate for this type of food, we are not exploited. note to the owners, register with your new identity on trip advisor to avoid confusion.
Its an original an less commercial sugar schack. it is not a ordinary restaurant so you should not evaluate this place with normal criteria. it is a family sugar schack with great original food and authentic facilities. Great atmosphere. It's a good sugar hut that's close to an original family hut. We loved food, atmosphere and rustic decor. There is a wood stove at the entrance on which we can roast bread as I did at my little grandma. the whole family loved.For the 5-star restaurant maniacs. Don't go to a hut. for lovers of sugar huts, this one is very well unlike St-Eustache's ultra commercial huts.