Pallas - Milwaukee

We gave Pallas a try since it is under new management. Unfortunately nothing much has changed. There was only one server this is obviously not the job for her. I ordered the fish fry. She didn't ask me if I wanted soup or salad so I asked her about it. She said she didn't think it came with it so I showed her the menu which stated that all specials came with soup or salad except wraps. She said, oh well, I'll give it to you (as if she was doing me a favor). The food took a long time to come. We flagged her down asked if we could have bread. She didn't remember until she brought our entrees. We asked for ketchup hot sauce. She didn't remember that either so we had to ask the bus boy. I had ordered onion straws got a hard, undercooked baked potato. When I told her that I didn't order a baked potato, she just kind of looked at me finally said that she'd get me the onion straws. They finally came when we were done eating. We asked for boxes saw her carrying the boxes, but instead of handing them to us, she laid them on the table next to us took the order of the couple sitting behind us. They still add a surcharge if you use a credit card so we opted to pay in cash. The cashier said it wasn't a big deal. Well, since our bill was around $48 for 3 meals (no drinks), we weren't going to pay anything extra. As slow as the server was, she wasn't slow going to our empty table to collect her $10 tip. I told my husband that was too much since the service was so poor. On the way out, my husband said, well we gave it another try, but we will not be back. It's a shame because we used to come here regularly when the nice older woman host told us to sit back, relax have a good dinner. Those were the good old days.

Maybe I've been spoiled and shouldn't have expected much from a greek family diner.........still, too many misses on the dishes we were served. We ordered 4 meals: rotisserie chicken, corned beef hash, beef brisket breakfast, and gyro skillet. The gyro dish looked ok though it was pretty basic and the gyro meat slices didn't seem to be seared. The 3 other dishes fell short in a variety of ways. The chicken appeared to be baked vs. rotisserie w/o any of the characteristic crisp skin one should see. Also, we ordered white meat (for extra but were delivered a leg thigh quarter. The beef brisket in the brisket breakfast, which should have been the star of this dish, was tender but lacked flavor, badly needing salt or any sauce/seasoning. The pancake that came with the meal was fluffy. Lastly, I've had a variety of hash browns; this version was more like fried coarsely cut mashed potatoes. The corned beef hash was obviously from a can but sometimes that variety is the tastiest (and can't be messed up . One should eat out cuz restaurants should be able to cook better than the diners they serve. But in this case, even simplistic dishes fell far short.

Here from out of state and decided to give this place a try .I ordered the open faced turkey dinner .my husband is gyro dinner. We got it to go. I opened my meal and I'm hit with a smell that wasn't pleasant. The gravy was yellow.. and even though I didn't like the smell I still took a bite. It was absolutely HORRIBLE .I had to spit it out .. my husband didn't like his either $30 to the trash.

Was there yesterday. Truly awful and tasteless. My husband and I ordered the Gyro Plate...which is stated on their menu as: Gyros Plates Served with small Greek salad and choice of potato. Our server asked what potato I wanted, I said, what do you have? She proceeded to tell me and I settled for fries. I then asked for extra tzatziki sauce. My husband ordered the same thing. We also ordered soda. Our gyro came, with the fries and extra sauce, but no salad, as mentioned on the menu. Our server never came back to our table with salads or even to refill (or ask) if we wanted anything else, or how our food was. When the time came to get our check, I said to our server, 'we never received our salads '. She looked confused, then said she didn 't think we wanted them. I said 'they were supposed to come with the meal '. Again, a shrug and nothing. My husband did leave her a tip of 4 or 5 dollars in cash on the table. Then when I went to pay, I told the hostess, we did not receive our salads and to take that amount off our bill. Another confused look. She did find someone who came over and she told me that my server must have been confused and thought that we ordered 'just a Gyro '. When I said to her, I do not think she was confused, she asked us what potato we wanted, she obviously does not know the menu. Then, that lady said salad does not come with that dish. So my husband opened their menu and showed her what their menu says. Ending to this story, they reduced my bill by 4 dollars. No flavor of the Gyro meat, very watery and tasteless tzatziki sauce, but the fries were OK. Big banners outside the restaurant stating New Management. Who obviously do not know their own menu or how to cook or serve it.

Establishment is illegally charging a surcharge for credit cards. It is not posted or disclosed anywhere as required by Wisconsin State law. What other rules are they not following?