Dunkin' - Milltown

For the reputation and prices at Dunkin I was shocked. I don't frequent Dunkin nor this particular location but passed it on my route. To place an order leave, get to your car and see no napkins, ketchup or creamers is not acceptable. There were thin napkins that were falling apart on a back counter that you could hardly see. Maybe this is why I choose another coffee shop instead of Dunkin and it isn't Starbucks either. I truly don't know how people put up with this. No customer service and high prices it's not for me.

I was calling for a non profit organization and the instead of just saying no they obnoxiously moaned into the phone /3 this happened at 3:39 on 4/25. It was unpleasant.

Wow. I'll skip past the woman on her phone for a good 15 seconds while she got herself together to work but the fact that she could not punch in 2 medium lattes and 1 small latte was enough for me to leave. As a former Dunkin employee, just listen to the customer or repeat what the customer asked for.

The only two people who know how to make the coffee is the older lady with glasses and young gentleman with glasses. Lately I’ve encountered a young lady with glasses working nights who NEVER get any of the options of coffees right

Location is a PAIN to get in and out of.. alot of traffic and tight driveway space.. but customer service is as u would expect..